The European Environment Agency is an agency of the European Union (EU) established to provide reliable and independent information on the environment. It was founded in 1990 and is headquartered in Copenhagen, Denmark. The main role of the European Environment Agency is to collect, analyze, and disseminate environmental data and information from across Europe.

The EEA has a lot of information accessible to users, but sometimes, it can be overwhelming to find so much data. Many of the most valuable research findings might get buried among mountains of less relevant publications. This calls for a better organization of information.

During the User Experience workshop for the EEA, we analyzed heatmaps that displayed user behavior in information search. The results indicated that both staff and users encountered significant difficulties in searches and content relationships.

I designed some high-fidelity mockups which corrected the main UX Design errors we identified in the Workshop

During the testing phase, even with the use of preliminary mockups, one notable finding from the user testing was that the organization's own staff members found it easier and more efficient to locate information and access their required data.

This indicates that the changes and improvements implemented in the website's design, based on user-centric principles, have already started to make a positive impact.

The feedback received from the participants highlighted several key aspects that contributed to this improved user experience. These included:

• Intuitive Navigation: Users appreciated the website's intuitive navigation structure, allowing them to quickly locate the information they needed without unnecessary clicks or confusion.
• Streamlined Information Access: The website's layout and design made it easier for staff to access data, reports, and resources related to their work, ultimately saving them valuable time.
• Improved Search Functionality: The enhanced search functionality on the EEA website was well-received, enabling users to find specific information and resources with ease.
• Clear Presentation of Data: Users commented positively on the clear and concise presentation of environmental data and reports, which facilitated their decision-making processes.

These results demonstrate the importance of researching, mockuping, user testing iterations in website development and optimization. By gathering feedback from actual users, even in the early stages of design with mockups, the EEA was able to identify areas for improvement and make data-driven decisions to enhance the overall user experience.